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Fast and efficient service.
I have been servicing my C class at the Midtown Mercedes dealership for 2-1/2 years. The staff have been friendly. The lady in the reception always greets with a smile. My car recently had a wiring harness problem and the dealership had to specially order the part from Germany. The service advisor DN handled it with utmost care. I was given a loaner car while I waited for the part to arrive. I got regular updates from the service advisor regarding the progress of the work. He was kind enough to even inform me the days when he was off and he had arranged for someone else to keep me posted while he was away. They kept my mind at peace, while they analyzed and fixed the problem. I would recommend this dealership, based on my positive experience every single time that I had serviced my car here.
This Mercedes location is the one I choose. In the last 12 months our company has purchased two (2) Mercedes Metris cargo vehicles. Cargo sales lead, Ron, was extremely professional, kind and friendly. Months later the vehicles work great, and Ron even helps arrange service for us when we're in a pinch.Highly recommend Ron and this location to anyone looking to add a Mercedes to their life.
Efficient, Courteous Service. The driver was very kind and got to our home on time. Impressive service. Definitely would recommend it.
If you need special service attention ask for ANDREI GRIGORE.