Annie was very personable, she was prepared and organized for when I showed up for my service appointment.
We are so happy to get the beautiful GLA250 certified preowned vehicle. The sale executive Alex Hu is so professional. He has given us a very good advice on selecting of car. Clear explanations of the key features of the vehicle and most importantly has bargained a great price for us. His sincerity and patience in guidance us over the whole process is so helpful and amazing. On the day of delivery , he even initiated to pick us up from my place with a Mercedes in person. This is such an amazing experience and I would definitely highly recommend this ...
I had an amazing experience with Mercedes Benz customer service, particularly with salesperson Shayan. His dedication, courtesy, and genuine concern for customer satisfaction exceeded my expectations. Mercedes Benz has truly set a high standard for service excellence, and Shayan is a shining example of their commitment to providing a top-notch experience.
What an amazing experience through and through! Was late to get my winter tires on and noticed a nail in my tire Saturday Morning. Called my dealership in Oakville who understandably couldn’t accommodate an emergency swap out of summer with winter tires. Called midtown who managed to squeeze me into their extremely busy schedule, and provide truly an unparalleled level of service. Their level of communication, and empathy towards my situation really made them stand above. Thank you to the entire team who made this experience so pleasant, and allowed me to drive safely and comfortable to work this ...
Fast and easy , service staff are friendly from the desk when you check in and to my adviser they work very professional and approachable.
The best service. Thx Danny
I recently had Winter tire installation and recall service at the dealership. Advisor Shayan provided excellent service, professional and knowledgeable. The service was completed in a timely manner.
Dean Nazer - Service Advisor at M.Benz a Midtown - is very Professional and knowledgeable person and give a u correct advise.
Excellent customer service. Very satisfied.
Danny Sit was my contact person and he was amazing. He always informed me of what was going with my car in detail and anytime I texted him with a question he responded promptly. My car needed a lot of repairs Danny was a great help.
Darren was a new service advisor for me. I’ve had many service advisors in all my years here and I’d say Darren went above and beyond. He really did s great job and I truly appreciate that.
I am a long time customer with Mercedes-Benz Midtown. I am always very happy with the services. We have been extremely impressed the service that was offered to us by Deen Nazeer. Recently we were leaving to go on vacation and we realized the morning of our trip that we had a flat. In a panic we called our Service Adviser, Deen Nazeer, and he stepped up and replaced the tire and we made it to the airport on time. We also always have a very wonderful experience with Anne Marie Pimental. Her willingness to help and her customer service ...
There is no one more interested in customer care and satisfaction than Danny .It was he and his attitude and previous care that he added during previous service visits that determined my decision to purchase from midtown
I recently had my car serviced at this location. Honestly everything was beyond expectations, from work done on the car to the friendly stuff working there. They were so great providing me with a pick up and drop off ride I truly appreciated that. Also I love how my car looked so clean wen I picked up. I highly recommend and will be back for further service. Thank you
Shayan service was very good, he is a trustworthy service advisor and I will bring my own car and husbands car to him in the future.
Rhomann was excellent!!
Always the best..
Excellent and fast service like usual. 👍
Amazing customer service. Alex is a great guy to buy a car from, he was very patient with lots of information on the models. Much appreciated!
Great service , great service advisor. 5 stars
Everything went well, in on time and finished when they said.
Everyone was so kind. Ann-Marie was the star, from the time I stepped foot in the door she was attentive , friendly and made feel special. Her big smile made me smile. Bravo Mercedes Midtown!
I am a long time customer of this dealership and I am always very happy with their services. Here I would like to mention the name of Ann-Marie Pimentel that greets you always with a smile and willingness to help you immediately! The next person that I would like to congratulate is Mert Senkalayci - extremely helpful, friendly and knowledgeable. He completed an awesome service/inspection, when I recently purchased my leased Mercedes C300. Thank you Mert! My thanks also go to Amanda Woo for her quick and precise preparation of all necessary papers for buying my leased car. Thank ...
Had a wonderful experience with Annie & Mert. They were very accommodating in servicing my vehicle. This speaks to why Mercedes-Benz Midtown has become my primary location even though there are closer locations.
Excellent people to work with. Hien is great. Find him
Everyone was polite and helpful. My service advisor expedited the help I needed . Great service at Mid Town Mercedes .
Great service as usual!
There was a definite diligent work to have everything done in good time.
Rohhaam Irani at Mercedes Midtown is a fantastic service advisor. He's incredibly trustworthy, kept me well-informed throughout the process, and his communication skills are excellent. I wouldn't hesitate to go back for his assistance.
I only come to your place because of a terrific service advisor called Mert. He is a amazing professional
The service advisor Mert was excellent
Shayan Golshan was perhaps the best premier advisor I have ever had. He truly listened to my vehicle issues and addressed all with incredible communication and client service. I am very happy with this level of attention and look forward to dealing with Shayan and his superb team again.
Efficient and timely
Everyone was polite, caring and efficient
Annie was great!
Great customer service, Shayan Golshan was the service advisor for my car, he was very helpful and friendly. Up on your request they quickly provided a free courtesy ride to home and when the work is done, the service advisor let you know immediately and whenever you are ready, they provide you a free transportation to pickup your car. Amazing experience, Thanks Shayan for being so supportive,
Fantastic service. Darren rampersad is the best service advisor that I've ever dealt with. He was through, detailed, communication was fantastic, he was customer service oriented, and made me feel like the most important customer they had that day.
I had an outstanding experience with this dealer. Bought a used preowned 2020 gla in red for my mom she’s happy so I’m happy it’s a great car the sales person was Luson great big thank you to him top notch experience.
As a loyal customer of Mercedes Benz Midtown's service department, I want to take a moment to commend Shayan Golshan for his exceptional customer service and commitment to ensuring my satisfaction. Shayan's expertise and dedication to the Mercedes-Benz brand shine through in every interaction. He consistently goes above and beyond to make sure my service needs are met and that I leave the dealership completely satisfied. Shayan is a true asset to the team, and I highly recommend him for anyone seeking top-notch service for their Mercedes-Benz. Thank you, Shayan, for consistently exceeding my expectations.
Mercedes Mid-Town was the Mercedes service dealership where I was able to get the earliest service appointment, all other dealerships had a wait time of 2 weeks +. Their staff is very helpful and courteous, my service representative Shayan Golshan has been amazing with me at every visit. Providing me with all the information necessary to help me save time and money on car servicing, while helping to make vehicle maintenance simple. Need to drop off your car and get on with your day? They got you covered with Uber drop offs and pick ups, they take care of the ride. Certainly ...
Mert is the best.
I always appreciate engaging in conversations and receiving expert advice from Mert, the advisor. His exceptional attention and patience truly contribute to the seamless experience I have at the branch. It is undoubtedly one of the key factors that has led me to remain a loyal Mercedes customer to this day.
Shayan was very helpful and respectful, best service advisor I ever had. He made our experience very pleasant will definitely always go to him for any other service in the future.
Great, speedy service! Annie is an excellent advisor who made sure my car’s problem is fixed within 1 day (including getting the required part). Thanks!
I like midtown dealership because the associates here whose that i’ve dealt with is really cool and helpful. Came in here without an appointment to set the Mercedes apps and found out that there’s only one person here that taking care of it is really busy and needed to wait as least a week but my man Muhammad Shahzad from the sale & leasing consultant was there at the right time to offer his assistance to set up my Mercedes App for me within 15 minutes. Thank you so much.
Service was prompt and courteous. Vehicle A1 service and winter tire installation on C class was done in an hour and a half. Service specialist was polite knowledgeable and offered a good price. All in all a worry free experience.
I recently had my car repaired at Mercedes-Bentz Midtown. Danny Sit, my service advisor, and all the team who used to work on my vehicle were incredibly knowledgeable and efficient. They were diagnosing and fixing issue properly. My car now runs well. I highly recommend this location for anyone in need of car repairs. A top-notch experience from start to finish.
Jordan is the nicest Sales person I have ever met. Highly recommended him. He is going to help you in every possible way.
I had a flat tire and they were very helpful in calming me and getting another tire.
Darren is great to deal with!
I recently moved to Toronto from Barrie. I have a 2011 Mercedes which is getting up in km. I have dealt with many dealerships over the years and have been most impressed with the service I have received at Mercedes midtown. Re ceptionists are great and friendly and service manager Rohhaam has answered all of my questions and concerns with care and honesty. Free Uber there and back was especially helpful
Many thanks to Hien, very helpful and friendly. Very happy with my new 2020GLC C300 The rest of team is also amazing Thanks to all !!!! IrinaV.
Amazing customer service with Danny!he is very professional , always greets you warmly and politely and try to attend to your needs fast.I’ve had a great experience with him and his team!Highly recommend Danny!
Wonderful experience they really know what they do over there..
Our 2022 sprinter van went in for a type A service and came out type A+
What truly stood out was Alex's commitment to customer service. His in-depth knowledge of cars was immediately evident. He patiently answered all my questions and took the time to understand my needs and preferences. His expertise made the car-buying process not only smooth but also enjoyable.
I had an outstanding experience with Toronto Mercedes. After months of frustration with an unresolved car issue, they worked their magic and had my car fixed within a single day. The team's expertise (Darren) and efficiency were truly impressive. I can't express how relieved I am to finally have my car back in top shape. Thank you, Toronto Mercedes, (Rick)for turning my ordeal into a breeze!
Mert is an absolute gem at Midtown Mercedes Benz! His expertise and genuine passion for helping customers truly stood out during my visit. He help changed the windshield wipers quick and professional. If you're looking for top-notch assistance and a friendly face at the dealership, ask for Mert!
Alex was an amazing Sales/Experience manager. Answered all my questions with professionalism and the utmost courtesy. Although I didn’t end up buying, I would recommend anyone in the market to go and see Alex - he will take care of you the right way!
I’ve been to this dealership twice, they always take the time out to explain everything to me. I really appreciate how quickly they try to assist me as well.
We have leased three Mercedes over the last 10 years from Mercedes Midtown. The Sales and Service has always been fantastic! Recently I had an issue with my GLE and Greg the Parts Manager saved me tremendous stress and aggravation. He really went above and beyond to assist me and make sure I was taken care of. I can't thank him enough. Thank you, Greg!
Recently bought a Mercedec from Midtown, and Alex provided unconditional support throughout the process. He was patiend with my questions and provided the most honest and transparent opinions. Greatly appreciate all his effort and time. Will defenitly refer my family and friend to him in the future.
I recently took my Mercedes into the dealership to get a key programed. What seemed like a simple task turned into a more complicated process. Mert and the service team did a fantastic job of following up and reassuring me the problem would be taken care of. I have had the privilege of owning multiple luxury cars from all the German brands, typically the service is always good. However the service that was provided from Midtown was by far the best. Very pleased i went there and met the team. I will definitely be going back. Once again, thank you ...
Today I worked with Roohaam Irani -a service technican, and want to let all know what excellent and knowledgeable staff member he is. It is because of his excellent treatment of me and my GLC 300 that I will hopefully be returning for a new vehicle in the near future. Thank you Roohaam.
I stopped in without an appointment for a minor issue with my car. Mert the Service Advisor was absolutely fantastic! I was in and out in no time and he fixed the issue for me. This will be my home dealership from now on.
Amazing customer service. Very helpful and patient throughout the whole process. Hien was great and knowledgeable. Great experience.
Hiene was amazing. He was super professional and made the process very easy. Definitely recommend him.
5 stars service. Staffs are polite and taking care of your needs.
They get the emergency service done quickly and efficiently. Ladies at the service desk reception is extremely welcoming and nice.
I’m leaving this review on behalf of my brother Alain. He came in today and was extremely impressed with the top notch customer service. Rick Wang was extremely helpful. Josh did an excellent job installing his light. Alain will only be coming here for any service or future purchases of Mercedes, and so will I. Goes to show that good deeds and great service always goes a long way for the image of a dealership.
Your neighbourhood dealership
Located in the heart of Leaside at 849 Eglinton Avenue East and just minutes from the Don Valley Parkway, Mercedes-Benz Midtown Toronto is a member of the Zanchin Automotive Group. Visit us today or give us a call at 416-847-7400.
Unparalleled service, in your area
Offering trustworthy customer service, Mercedes-Benz Midtown is outfitted with 20 service bays to accommodate all of your maintenance and repair needs.
More options, just for you
Mercedes-Benz Midtown has the right Mercedes-Benz for you. Whether you’re looking for a new Mercedes-Benz, or you simply want a newer version of the model you’ve loved for years, our team will guide you through the wide selection of new and certified pre-owned models we have in stock. We are looking forward to seeing you; visit us or give us a call at 416-847-7400.
This dealership is a tire collection site and you may return tires to this site at no charge.